Frequently Asked Questions

About Our Jewellery

What is vintage and estate jewellery?

Vintage jewellery refers to pieces that are at least 20–30 years old, while estate jewellery is any pre-owned piece, regardless of age. At Bold Beryl, every piece is carefully sourced for its quality, character, and craftsmanship.

What gold carats do you use?

The metal type and carat are listed in each individual product description. Please refer to the listing for the specific piece you're interested in.

Sizing

How do I find my ring size?

Each listing includes the ring size in the product description. We recommend visiting a local jeweller to get your finger measured before purchasing.

Can rings be resized?

As these are pre-loved pieces, resizing may affect the integrity of the setting. We recommend consulting a jeweller before purchasing if you're between sizes.

Orders & Shipping

Do you ship internationally?

Bold Beryl ships to Australian addresses only.

How long does delivery take?

Orders are processed within 1–2 business days. Once dispatched, estimated delivery times are:

Standard Shipping: 1–6 business days

Express Post: 1–3 business days

Delivery times are estimates only and may vary depending on your location and Australia Post services.

Are my items insured during shipping?

Yes — every order is shipped with transit insurance for your peace of mind. All parcels also require a signature on delivery.

Returns

What is your return policy?

Please refer to our Refund Policy page for full details.

Contact

How do I get in touch?

Email us at hi@boldberyl.com — we respond within 1–2 business days, Monday–Friday, 9am–5pm AEST.